Tech Support
There when you need us
Tech Support
There when you need us
Experts in our field
Our approachable IT team is always prepared to help answer your queries, arrange a site visit and provide remote support, whenever you need it. We believe that high-quality IT support is paramount to growing a successful business. Our goal, here at Rocket, is to take care of your technical issues proactively with dedication and precision, allowing your company to focus on what you do best.
• Ad hoc
• Weekly visits
• Remote support
• Dedicated technician
• Bespoke SLA
What tech support do we provide?
We always have a dedicated engineer/ technician available to provide you with the best ON-SITE SUPPORT from ad-hoc and weekly customisable visits. We work around your budget to ensure all of your needs are covered, including solving your day to day technical issues and advising you on all future requirements. Let us help your company work more efficiently.
If you need immediate assistance, we offer several REMOTE SUPPORT options allowing us to fix your problems instantly without the cost and delay of visiting you on-site.
Other business IT support we provide:
• Bespoke Service Agreement to cater to your requirements
• Remote access support
• Insured Liability and Enhanced DBS
• SIMS (MIS) Support
What Our Customers Say
“Since changing our ICT provision to Rocket, we no longer have the lengthy waiting times and the team are always on hand when we need them.”
H Payne, Medina Primary School“We’re delighted with the service, they’ve really helped in transforming our IT to something the staff are delighted to use.”
A Matthews, St Jude’s Primary“There is not one weekly session that has been missed in all that time and their dedication, commitment and advice has been second to none. No problem or issue, however small, has been too much trouble for them to help.”
A Simmons, Meon Infant School“The team are always helpful and often answer my “outside business hours” emails which are never expected! ”
D Brawley, Copnor Primary School